Step One: Choose a Caravan.
Step Two: Make an enquiry, we will answer any of your questions and provide more photographs of the Caravan if needed.
Step Three: Once you are happy to go ahead and purchase the Caravan, we require a small deposit of $1000 to secure it.
Step Four: We can store the Caravan for you until your ready to pick up, the first week is free and every week after is charged at $35 including gst.
Step Five: For North Island buyers we can deliver your Caravan to Picton for $250. You will need to organize your own transport across with the ferry companies.
Step Six: Pickup day – make full payment and drive away with your new Caravan.
Remember we offer 3 months warranty on all used caravans and 1 year plus on new caravans depending on the make.
WARRANTY
1. Warranty Coverage
All used caravans are provided with a 3-month warranty, unless alternative terms are explicitly agreed upon at the time of purchase. Impulse Caravans, is the registered legal owner of all caravans offered for sale by Impulse Caravans, sells each caravan in good faith with a clear title. Impulse Caravans upholds the integrity of the caravans it sells and undertakes a comprehensive checklist to ensure the proper functioning of all systems before sale. Although these appliances are generally reliable, similar to any second-hand item, they may function smoothly for an extended period or encounter issues shortly after purchase. For the customer’s assurance, our warranty extends to the repair of major fixed appliances within the caravan.
The warranty covers the following appliances:
Fridge
Hob
Oven (if installed)
Water heater
Microwave
Toilet
Space heater
12v Electric system
240v Electric system
12v Charger
Battery
Water system, including pump and tapware
In the event of a warranty claim, the caravan must be assessed and repaired at our workshop. We strictly offer a return-to-base warranty, and Impulse Caravans shall not assume responsibility for any associated travel or other expenses. If your caravan is permanently stationed, we will not cover the costs of having a repair person travel to your location for on-site repairs. Unauthorized repairs are not included in the warranty. No warranty exists for areas that are found to be rotted, leaking, or structurally compromised after the caravan leaves our premises. The responsibility and cost of addressing these issues do not fall on Impulse Caravans; however, we may consider assistance should such a scenario arise.
2. Exclusions
We exclude coverage for items deemed to be part of normal wear and tear. The list of exclusions is extensive, but here are some examples:
Curtains
Blinds
Cushions
Carpets
Upholstery
Soft furnishings
Work surfaces
Shower bases
Furniture
Sinks and washroom furniture
Window stays
Cupboard stays, catches, and latches
Roof hatches
Windows
Doors
Door and locker locks
Roof lights
Tires
Glass
Paint
Bright work
All similar trim and finish
Any type of light bulb or fuse
A-frame cover and wheel spats
Panel oxidation
Air conditioning units
Alarm systems
Gas bottles
Entertainment equipment
Any item not standard to the caravan
Damage caused by mould, misuse, neglect of any component, cleaning, or adjustment of any assemblies
Adjustments to window blinds and fly screens
Cosmetic finishes to any surfaces or appliances
3. Awnings
We do not advertise or guarantee the condition of awnings with the sale of our caravans. If a caravan comes with an awning, it is considered a bonus and is offered free of charge; it is not an integral part of the caravan sale, and no warranty is provided for awnings.
4. Water Ingress
Impulse Caravans makes every effort not to purchase caravans with prior water ingress issues. However, we do not cover the repair or replacement of items caused by water ingress, as leaks may occur at any time. We can provide support in sourcing replacement parts and arranging repair services.
5. Running Gear
This warranty does not extend to running gear, which includes but is not limited to brakes, wheel bearings, wheels, handbrakes, and wheel alignment. These components are inspected and approved by VTNZ when the Warrant of Fitness (WOF) is issued.
6. Rubbers & Sealants
Impulse Caravans warranty includes the deterioration of sealants and rubbers for the first 3 months, including but not limited to window seals, window rubbers, locker door rubbers, locker door seals, and general sealant used on the interior and exterior of the caravan. After 3 months, it becomes the new owner’s responsibility to maintain these.
7. Use of the Caravan as Permanent Living Accommodation, Rental, or Commercial Use
The warranty is void if the caravan is used for purposes other than its intended use, such as permanent living accommodation, rental, or commercial use.
8. Accessories Fitted Since Manufacture and Prior to Arrival in NZ
Accessories such as motor movers, air conditioning units, and solar panels fitted to the caravan since manufacture and prior to its arrival in New Zealand are tested for functionality before sale, but no warranty is provided for these accessories.
9. Exclusions – General
The warranty does not cover:
Defects not resulting from normal wear and tear associated with the proper use of the caravan or motorhome.
Use of the caravan as permanent living accommodation.
Defects caused by inappropriate use or as a result of storm, flood, frost, accident, or damage.
Defects caused due to a lack of proper maintenance, such as failure to winterize or drain down.
Water ingress caused by the use of pressure washers or inappropriate cleaning machinery.
Defects arising from any repairs carried out by the purchaser or a third party.
Any item not fitted as part of the manufacturer’s original specification.
Items subject to normal wear and tear, including but not limited to curtains, cushions, carpets, upholstery, work surfaces, glass, paintwork, tires, wheel/axle alignment, batteries, gas bottles, bulbs, LEDs, fuses, entertainment systems.
10. Caravan Use Notice
Some of our caravans are not built for off-road use, due to their lightweight construction and low ground clearance. They are designed for campgrounds and easy access places. Some of our Ausralian range caravans are designed for more off-road type use, please enquire.
It is crucial to winterize the water system to prevent damage during winter by ensuring that no water is left in the system.
11. Recommendations
We strongly recommend pitching your awning before your first trip and servicing your caravan annually. Additionally, investing in a caravan cover for winter is advised to extend the life of your caravan and ensure many enjoyable holidays.
Please note that this document is a legal warranty and should be treated as such